Frequently asked questions
Simple answers to help you choose.
Are the pieces identical?
No. Each piece is handmade and goes through individual shaping, finishing, and firing. Small variations are part of the artisan charm.
How do I buy?
Contact us through WhatsApp or social media. Rosa replies personally with pricing, timelines, and payment options.
Do you ship?
Yes, with reinforced packaging to protect the ceramics. Shipping cost depends on your location and will be shared when you contact us.
How should I care for the ceramics?
Avoid drops and sudden temperature changes. For cleaning, use a soft cloth lightly dampened. Do not use abrasives.
Can I request a custom piece?
Yes. Rosa accepts made-to-order requests with an agreed timeline. Share your idea on WhatsApp.
Still have questions? Chat on WhatsApp